Terms and Conditions
Effective Date: October 21, 2026 | Contact: ugartesolutionsllc2024@gmail.com
These Terms and Conditions (“Terms”) govern your purchase and use of the digital educational products and services sold by Ugarte Solutions LLC (“Company,” “we,” “us,” or “our”), based in Houston, Texas, USA. Please read these Terms carefully before completing a purchase. The separate Refund Policy is part of these Terms and is incorporated by reference in Section 8.
1. Acceptance of Terms
By purchasing, accessing, downloading, or using any of our products or services, you agree to be bound by these Terms and by our Refund Policy. If you do not agree with any part of these Terms, do not complete a purchase and do not access or use our products. Your purchase is your acceptance; no signature is required for these Terms to apply to that purchase.
2. Description of Services
Ugarte Solutions LLC sells only digital educational products and services, delivered online. We do not sell or ship physical products, and we do not operate a physical store. Our offerings are:
- Online video courses about TikTok Shop e-commerce;
- Technical guides in PDF format;
- Daily product-alert subscriptions; and
- One-on-one mentoring and consulting sessions delivered live online.
Products are delivered electronically through WhatsApp, Telegram, Zoom, email, an online platform, and a closed online community, as described in Section 5.
3. Eligibility
You must be at least 18 years old, or the age of majority in the place where you live, whichever is greater, to purchase or use our products and services. By purchasing, you confirm that you meet this requirement and that the payment method you use is yours or that you are authorized to use it.
4. Orders and Payment
All prices are listed and charged in U.S. dollars (USD). Full payment is due at the time of purchase, and an order is complete only when payment has been confirmed. We may change our prices at any time, but a price change applies only to future purchases and never changes the amount you already paid for a completed purchase.
5. Digital Delivery
All products are delivered electronically, immediately after payment is confirmed. Delivery is complete when we send the product, access credentials, download files, or access links to the contact information you provided at purchase — for example, your email address, WhatsApp or Telegram account, or your account on our online platform or closed community.
You are responsible for providing accurate and complete contact information at purchase and for telling us promptly if it changes. You are also responsible for having a compatible device, an internet connection, and any accounts or applications needed to receive and use the product, such as WhatsApp, Telegram, or Zoom. We are not responsible for a failed or delayed delivery caused by incorrect contact information you provided or by your device, connection, or accounts.
6. License and Acceptable Use
When you purchase a product, you receive a personal, non-transferable, non-exclusive license to access and use that product for your own learning and your own business. This license is for one person only: the purchaser.
You may not share, resell, rent, redistribute, copy, reproduce, record for distribution, publish, or give to any other person any part of our courses, PDF guides, product alerts, mentoring materials, or community or platform access, whether for free or for payment. You may not share your login, access links, or community access with anyone else.
If we find a violation of this section, we may terminate your access immediately, without a refund, as further described in Section 14.
7. Intellectual Property
All content we provide — including course videos, PDF guides, product alerts, written materials, graphics, and community content — belongs to Ugarte Solutions LLC or to its licensors and is protected by applicable intellectual property laws. Your purchase gives you the personal license described in Section 6 only. It does not transfer any ownership, copyright, trademark, or other intellectual property right to you.
8. Refunds
Refunds are governed by our separate Refund Policy, which is incorporated into these Terms by reference and controls if there is any difference between that Policy and this summary. In brief:
- All of our products and services are digital and delivered immediately after payment. ALL SALES ARE FINAL. We do not offer refunds, returns, or exchanges on any product or service.
- The only exceptions are billing corrections: a duplicate charge, an unauthorized charge, or non-delivery caused by an error on our side where we cannot complete delivery, requested within 30 days of the charge.
- Subscriptions may be canceled at any time; cancellation stops future charges and amounts already charged are not refunded. Mentoring purchases are final, and missed sessions are not refunded or credited.
Please read the Refund Policy for the full terms and the correction request procedure before you purchase.
9. Educational Disclaimer — No Guarantee of Results
Our products and services are provided for educational purposes only. They are educational information about e-commerce and online selling; they are not financial, legal, tax, or business advice, and they are not a promise of any outcome.
We do not guarantee income, sales, profits, or any business result. Any examples, figures, or results mentioned in our content are illustrative only and do not promise what you will earn or achieve. Your results depend on your own effort, experience, market conditions, and many other factors outside our control.
10. Mentoring and Consulting Sessions
One-on-one mentoring and consulting sessions are delivered live online, for example via Zoom, WhatsApp, or Telegram, at a date and time agreed with you when the session is scheduled.
To reschedule a session without losing it, you must notify us at ugartesolutionsllc2024@gmail.com at least 24 hours before the scheduled start time. Sessions rescheduled with at least 24 hours’ notice will be rescheduled at no additional charge. Mentoring purchases are final, as stated in the Refund Policy: sessions missed without at least 24 hours’ notice (no-shows), or canceled with less than 24 hours’ notice, are not refundable, will not be rescheduled for free, and no credit will be issued.
11. Subscriptions — Daily Product Alerts
Daily product-alert subscriptions are delivered electronically for the period you purchased. You may cancel a subscription at any time by emailing us at ugartesolutionsllc2024@gmail.com. Cancellation stops future charges and takes effect at the end of the current billing period, unless we confirm otherwise in writing.
We do not provide refunds or credits for days of alerts already delivered during the current period, as stated in the Refund Policy.
12. Chargebacks and Payment Disputes
Please contact us before filing a chargeback. By purchasing, you agree to contact us first at ugartesolutionsllc2024@gmail.com if anything is wrong with your purchase — including access problems, duplicate charges, or billing questions — and to give us a reasonable opportunity to resolve the issue before filing a chargeback or payment dispute with your bank or card issuer.
Most issues can be resolved faster and more completely by working with us directly than through a chargeback, which can delay a resolution for weeks. Filing a chargeback for a product that was delivered as described, or otherwise abusing the chargeback process, may result in immediate termination of your access to all products, subscriptions, and community access, as described in Section 14. Nothing in this section limits any rights you may have under applicable consumer protection law.
13. Limitation of Liability
Our products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, to the maximum extent permitted by law.
To the maximum extent permitted by law, the total liability of Ugarte Solutions LLC for any claim arising out of or related to a purchase, product, or service is limited to the amount you paid for the product or service that gave rise to the claim. In no event will we be liable for indirect, incidental, consequential, or lost-profit damages. Nothing in this section limits liability that cannot be limited under applicable law.
14. Termination of Access
We may suspend or terminate your access to any product, subscription, platform, or community, without a refund, if you violate these Terms — including sharing, reselling, or redistributing content (Section 6), misusing community or platform access, engaging in fraud, or abusing the chargeback process (Section 12). Termination of access does not affect any right or obligation that arose before the termination.
15. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time of your purchase will apply to that purchase. The current version will be identified by its effective date at the top of this document. A later change does not alter the terms of a purchase you already completed.
16. Governing Law
These Terms, and any purchase or dispute arising under them, are governed by the laws of the State of Texas, USA, without regard to its conflict-of-law rules.
17. Contact Us
Questions about these Terms, a purchase, delivery, or access may be directed to:
Ugarte Solutions LLC
Houston, Texas, USA
Email: ugartesolutionsllc2024@gmail.com
By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and to the Refund Policy incorporated in Section 8.
